BRIGHTWAY LOGISTICS LLC

4.5
4.5 from 127 Reviews and Ratings
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Average Rating

4.5

/
5

127 Reviews

5 Star
57%
4 Star
38%
3 Star
3%
2 Star
2%
1 Star
0%

Filtered Reviews

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Review Time

Convenient but Unreliable Ride

I booked a ride with GreenRide Transport for a last‑minute trip to the airport. The app was easy to use and the driver arrived 5 minutes early, which was a nice touch. However, once we were on the road, the GPS kept glitching and the driver had to backtrack a few times, wasting 15 minutes. I also found the fare calculator inaccurate – the final bill was $12 higher than the estimate. Overall, I’d rate it a 2‑star experience.

2
Date of experience: Dec 11, 2024
Average Pick‑up, Great Delivery

I used MetroTransit Express to transport my office supplies from the warehouse to the downtown office. The pickup was on time, and the driver was polite, but the cargo hold was a bit cramped, which made loading a bit slower than I’d hoped. On the delivery side, the items arrived intact and within the promised window, and the customer service team was responsive when I had a quick question about the invoice. Overall, it’s solid service but could use a bit more room in the van.

3
Date of experience: Dec 10, 2024
Reliable Ride with a Minor Setback

CityRide Transport gave me a solid ride last week. The driver was courteous and the car spotless, making the trip feel premium. However, I was bumped by a 20‑minute delay because of unexpected traffic, and the luggage surcharge surprised me. Still, the overall service was dependable and the driver’s local knowledge saved us from a wrong turn. For most trips, CityRide Transport remains my go‑to, but I’d like a clearer fee structure.

4
Date of experience: Jun 12, 2025
Fast delivery but a slight delay

Speedy Delivery Co promised a same-day pickup, and most of the time it held up. I ordered a custom kitchen set last Tuesday and the driver arrived at 3:45 pm—15 minutes late. The items were carefully packaged and arrived undamaged, which I really appreciated. However, the phone support was slow to respond when I tried to track the shipment. Overall, reliable service with a minor hiccup, so I'd give them four stars.

4
Date of experience: Jul 19, 2025
Fast Pickup, Slight Delay

Booked a same‑day delivery with QuickMove Express for a fragile art piece. The driver arrived 15 minutes early and handled the package with care, but the courier’s navigation system rerouted through a construction zone, adding 20 minutes. Despite the hiccup, the item arrived intact and the customer service team confirmed the delay in real time. Reliable overall, just a touch slower than advertised.

4
Date of experience: Feb 28, 2025
Late Ride, but Friendly Driver

I booked a ride with SpeedyTransport last night for an early‑morning flight. The app promised pick‑up within 10 minutes, but I wasn’t in my apartment until 6:30 am. The driver finally arrived at 6:45, a full 15 minutes late. He was apologetic and offered me a small discount on the fare, which was appreciated. The car was clean and the journey smooth, but the delay left me feeling rushed. I’ll consider using them again if they improve punctuality.

2
Date of experience: Sep 14, 2025
Convenient but a bit pricey

I booked a ride with TransitNow for a quick trip to the airport. The driver was punctual and the car was spotless, which I appreciated. However, the fare was a bit higher than the competitors and the app's surge pricing made the total unexpectedly steep. On the upside, the GPS route was efficient and the driver was friendly, dropping me off right at the terminal. Overall, reliable service but could use better pricing transparency.

4
Date of experience: Nov 12, 2025
Smooth Ride, Slight Hiccup

I booked a ride with CityTransit for a late‑night trip to the airport. The driver was punctual, but the car was a bit dusty and the seat cover had a stain. Still, the navigation was smooth and the fare was exactly what the app showed, no surprise charges. The trip arrived on time, and the driver offered a friendly chat about local traffic. Overall, good service but a few small annoyances.

3
Date of experience: Jan 30, 2025
Reliable Delivery, But a Small Delay

I booked City Express Logistics for a last‑minute shipment of office equipment. The pickup was on time and the driver was courteous. The items arrived in excellent condition, but there was a 45‑minute hold at the customs desk that delayed the final delivery by an hour. Overall, their reliability and professionalism earned me 4 stars, but that hiccup could use improvement.

4
Date of experience: Sep 18, 2025
On-Time Delivery but a Few Rough Edges

Order was delivered on time, which I appreciated given my tight schedule. The driver was courteous, but the packaging was a bit sloppy—my fragile laptop box had a dent. The app was user-friendly, though I had to refresh the status twice before it updated. Overall reliable service, but could improve on handling delicate items. Would consider using them again with better packing.

3
Date of experience: Jan 16, 2025

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Business Details

  • BRIGHTWAY LOGISTICS LLC is a trusted auto transport and vehicle shipping company serving customers across the United States. We specialize in safe, fast, and reliable transportation of cars, SUVs, motorcycles, and commercial vehicles.

    Our mission is to provide a smooth and stress-free shipping experience by offering competitive pricing, professional support, and on-time delivery. With experienced dispatchers and strong carrier partnerships, we ensure every shipment is handled with care and transparency.

    Whether you're relocating, buying a vehicle online, or running a dealership, BRIGHTWAY LOGISTICS LLC is committed to delivering high-quality logistics services you can depend on. Customer satisfaction and trust are our top priorities.

  • Email
    business@brightwaylogistics.us
  • Phone
    3072073019