I booked a last‑minute shuttle with CityLink Express for a conference in downtown, and it turned out to be a pleasant surprise. The driver arrived right on schedule and kept me updated on traffic. The seat was comfortable, the cabin quiet, and the in‑car Wi‑Fi was spot on. The only hiccup was a tiny delay at a busy intersection, but the driver apologized and offered a small coffee voucher. All in all, reliable service and a few nice touches that made the trip feel personal.