I recently used CityTransit Express for a cross‑city trip. The driver was polite and the vehicle clean, so the overall ride felt reliable. The app’s real‑time tracking was spot‑on, which was a big plus. However, the wait time at the pick‑up point was longer than advertised—about 15 minutes—so I lost a few minutes of my schedule. Still, the fare was fair, and the driver’s professionalism kept the experience positive. I’d recommend it, just be prepared for a slightly longer wait.