OCCESS

3.1
3.1 from 30 Reviews and Ratings
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Average Rating

3.1

/
5

30 Reviews

5 Star
10%
4 Star
27%
3 Star
30%
2 Star
33%
1 Star
0%

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Transit Service: Convenient but a Bit Unpredictable

I booked a ride with CityExpress for a meeting across town last Friday. The driver arrived right on time and the car was spotlessly clean – great first impression. During the trip, traffic lights were stuck, causing a 20‑minute delay that made me late to the conference. After we got there, the driver offered a small discount to make up for the wait, which was a nice touch. Overall, reliable service with a hiccup that left me feeling a bit mixed.

3
Date of experience: Dec 02, 2025
Convenient but a few hiccups

I booked FastLane Transport for a last‑minute trip from the airport to downtown. The driver was punctual and friendly, and the van was clean. However, I had to wait 15 minutes for the vehicle after the pickup time, which annoyed me. The GPS system was a bit unreliable and the driver got lost a few minutes into the ride. On the plus side, the fare was competitive and the driver apologized quickly. Overall, decent service but not flawless.

3
Date of experience: Jun 23, 2025
Late Arrival, but Good Food

I booked a delivery through QuickRide Express for a corporate lunch. The driver arrived 45 minutes late, but the food was still warm. They apologized, but the delay meant the meeting ran behind schedule. On the bright side, the driver was friendly and kept me updated. Reliability is a concern, but the service quality was decent.

2
Date of experience: Oct 14, 2025
Decent Ride, but a Few Missed Stops

Riding with CityTransit Express last Thursday was a mixed bag. The driver was friendly and kept me updated on traffic, but the bus missed three scheduled stops because of a detour. On the bright side, the seats were unexpectedly clean and the onboard Wi‑Fi worked consistently throughout the 45‑minute journey. I appreciated the punctual departure, but the missed stops left me a bit frustrated. Overall, the service is solid, yet it could use tighter route adherence.

3
Date of experience: Jun 22, 2025
Fast but Flaky Delivery

I booked a MetroRide taxi last Friday for a business meeting, expecting the usual smooth experience. The driver arrived 12 minutes late, but was friendly. While the car was clean, the GPS route kept changing, causing us to miss our tight window by 20 minutes. I appreciate their quick response once I called the support line, but the delays and detours made the trip stressful. For important appointments, I’d recommend another provider.

2
Date of experience: Dec 25, 2024
Mixed feelings about the ride

I booked a ride with CityLink Express for a late‑night trip to the airport. The driver was on time, but the car was unexpectedly cramped and the interior smelled faintly of gasoline. During the journey, the driver kept asking me to adjust my seat, which was inconvenient. I appreciated the punctual arrival, yet the overall comfort and courtesy fell short of my expectations. A solid 2‑star experience for now.

2
Date of experience: Feb 24, 2025
Fast Delivery, but a Small Delay

I booked a same‑day package pickup with BlueWave Taxi for a conference presentation. The driver arrived within the 15‑minute window and handled the fragile electronics with care. The route was efficient, and the app tracking was accurate. However, a brief detour for traffic congestion pushed the delivery 20 minutes later than promised, which caused me to wait in a cramped hotel lobby. Overall, the professionalism and reliability were strong, but the slight timing slip leaves room for improvement.

4
Date of experience: Feb 07, 2025
Late Arrival, but Friendly Driver

I booked a ride with UrbanGo Transport for a crucial meeting, but the driver was 20 minutes late. While he apologized and was courteous, the bus was packed and I had to sit in the back seat. The ride was smooth once I got on, yet the delay caused me to miss my connection. I appreciate the friendly attitude but the lack of punctuality makes it hard to recommend.

2
Date of experience: Jul 27, 2025
Fast Pickup but Unfriendly Driver

Last weekend I booked a ride with QuickTrans for a quick trip to the airport. The driver arrived 15 minutes early and was quick to load my bags, which was great. However, once we were on the road, the driver started playing loud music and didn't listen to my request for a quiet ride. Traffic delays added to the frustration. I appreciate the on-time arrival, but the overall experience felt a bit rushed and impersonal. I’ll consider using them again if the service improves.

2
Date of experience: Sep 13, 2025
Solid Ride, Slightly Frustrating Pickup

I booked Speedy Rides for a last‑minute flight in Toronto. The driver was friendly and arrived just five minutes early, which was great. The GPS navigation was spot‑on and the car was spotless. However, an app glitch delayed the payment confirmation, causing a brief pause before we could finish the ride. Overall, a solid experience with a minor hiccup that could use a fix.

3
Date of experience: Feb 13, 2025

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