Madelynn Fahey

Reviews

Review of BRIGHTWAY LOGISTICS LLC

Delayed Delivery and Missed Appointment

FastTrack Logistics promised same-day delivery, but my package arrived three days late. The courier was out of contact, and when I called, the rep offered a vague apology and no compensation. The tracking updates were also inconsistent—showing the vehicle as in the city when it was actually in a different state. I finally got the item, but the delay caused me to miss a scheduled meeting. Reliability was disappointing, and I expect better communication.

2
Date of experience: Feb 07, 2025