Rebecca Wintheiser

Reviews

Review of OCCESS

Late Delivery, Still Helpful Staff

I booked SpeedyShip Logistics for a last‑minute conference folder. The app promised same‑day arrival, but the truck missed the 4 PM window and arrived at 6:30. When I called, the agent apologized and offered a partial refund. The driver was friendly, but the package had a broken seal and one sheet was missing. I appreciate the quick response, yet the delay cost me valuable prep time.

2
Date of experience: May 01, 2025